CONFERENCE ATTENDEE FREQUENTLY ASKED QUESTIONS

View the Attendee Guide Here!

 

Registration Questions 

Accessing the Conference


Can I attend the conference if I don’t work for a public health organization?

Absolutely! In fact, public health draws its strength from robust interdisciplinary collaboration. If you’re interested in sharing ideas and taking action to achieve a healthier Washington, this conference is for you.

 What time does the conference start and end?

The conference officially begins at 11:00 am on Wednesday, October 13th, and ends at 2:00 pm on the last day, October 19th. There are no sessions held over the weekend, from October 16th and 17th, but sessions resume on Monday, October 18th.

Can I register for one day only?

This year there is a Two Day registration option for those who do not wish to attend the full conference.

Can I register day of?

Yes, you may register day of to attend the conference. If you register day of, please email our staff to notify them of this late registration so you receive access to the conference right away. 

What are the cancellation policies?

The Washington State Public Health Association incurs costs based on the number of expected attendees, and late cancellations impact our ability to continue to offer a high-quality conference and learning experience for our participants. WSPHA cannot offer refunds except on the schedule below:

REQUEST RECEIVED BY
September 1st: 100% refund
Between September 2nd and 30th: 50% refund
After September 30th: No refund

 


How do I access the conference?

The conference is held through Whova, and you will need to register or create an account with Whova. *Please use the same email address that was used at the time of conference registration on the WPSHA webiste The emails must match in order for Whova to provide access to the conference.
Conference Sign In
I'm using the correct email address, but am still not able to log into Whova and access the conference. What do I do?
There may have been a spelling error at the time of the conference registration for your email on file - please email us as soon as you realize you're unable to access the conference, and we will confirm your email address and registration information. 
Why can't I see the whole conference agenda once I log in?
If you registered for a two-day conference registration, you will only be able to view the sessions for the specific days that were selected at the time of registration. 
How do I view a session?
Once you are on the conference homepage, please click Agenda on the side menu - You'll be able to view sessions by each day of the conference (either two stand alone days or the entire conference agenda, depending on your selection at the time of registration). When you see a session you'd like to join, click on the session. You will be able to view the session from within Whova, or you may choose to view the session in a different window on Zoom. 
How do I ask a question for the session presenters?
If you are viewing the session via Whova, you will see a Session Q&A section on Whova. Enter your question, and the session moderator will communicate the question to the presenters throughout the presentation or at the end of the presentation.